Frequently Asked Questions
Everything you need to know about shopping with OYROSY
How can I track my OYROSY order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure the garments are in their original condition to receive a full refund.
Do you offer international shipping?
Yes, OYROSY ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary between different styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the colors of the clothes accurate on the website?
We strive to display our products as accurately as possible. However, actual colors may vary slightly due to your monitor settings and studio lighting.